With the sort of name that you come up with when you decide to start a quick house sale company after last orders down your local.
House Buy Fast has been offering cash house buying service for over a decade so are they the best solution of you want to sell house fast?
The guru investigated House Buy Fast to find out.
Our reviews are a combination of first hand experience and thorough investigation. We make a genuine enquiry with the company and follow their process up until the point that we can no longer proceed (we can’t actually sell a house unfortunately) which we call our “mystery shop”.
We also thoroughly research the company using publicly available data from multiple sources such as the companies website through to companies house and land registry.
We then use this information to rate the company using our own criteria, based on what we believe should be the gold standard of cash house buyer services. The results against this criteria are reflected in the score that you will find on this page which is out of a maximum of 100%.
The guru has painstakingly reviewed and analysed the house buying companies in the UK, assessing them against his strict best practice criteria.
In short the hard work has been done for you, if you want a no obligations cash offer from a genuine cash house buying company with best in class service use the guru recommended service below to be matched with the right buyer for you, your house sale could be just a few clicks away.
Not sure if a cash offer will work for you? Find out what you could get in under a minute without having to enter any contact details.
Are they a genuine house buying company?
Is their offer realistic?
No contract or tie in to sign?
Can you use your own solicitor?
No fees to pay?
Are they registered with a redress scheme?
We made an enquiry on the company’s website and waited for a callback so we can rate both the speed of the response and the quality of the information and service provided.
I left an enquiry on the House Buy Fast website using their online form. The form is very simple you just provide your contact details; name, email, phone number and also the postcode of the property and then you hit the “get your cash offer button” and away you go.
I received a call back by an agent at house buy fast just over an hour later. They asked me some questions around the circumstances of the sale and then went on to ask me about the condition of the property.
The agent then went on to explain to me how the process works and that either them or their colleague would carry out a valuation on my property and then they would call me back with an offer.
I asked some further questions and then the call ended.
The House Buy Fast sales process is straightforward, you have an initial phone call with an agent that who then goes away and carries out some valuation work on your property. Next they will call you back and present you with their offer based on their valuation and you can choose to accept it or not.
The House Buy Fast valuation process is a 3 part process that comprises of;
Further Reading: How do cash house buyers value your house
House Buy Fast offered 80% of what they perceived the market value of the property to be (although the valuation of the property was on the generous side).
Further Reading: Find out more about how much cash house buyers can actually pay
Communication with House Buy Fast throughout the enquiry process was good. I received an email soon after the initial call and a callback with the initial offer on the same day. They were fast at responding to queries via email and were not too pushy in terms of sales.
Here we ask our 4 key questions that you should always ask yourself when dealing with a cash house buying company.
Yes. House Buy Fast have been a trading for over a decade and have a multi-million pound turnover.
Further Reading: How to check that your are dealing with a legitimate cash house buyer
No. The offer was realistic for a house buying company, although the valuation was on the high side meaning that there could be an adjustment to the final price further down the line if the independent valuations see things differently.
Further Reading: How much do cash house buyers actually pay?
No. They say that for the cash house buying service there is no contract to sign.
Further Reading: Why you should never sign a contract with a cash house buyer
Yes. You can use your own solicitor and they will cover the costs although they so say that they cannot guarantee the timescale if you use your own solicitor. They do have a panel of solicitors that you can choose from if you want to.
Overall the customer experience with House Buy Fast was good. The agent was knowledgeable and responsive.
The guru has painstakingly reviewed and analysed the house buying companies in the UK, assessing them against his strict best practice criteria.
In short the hard work has been done for you, if you want a no obligations cash offer from a genuine cash house buying company with best in class service use the guru recommended service below to be matched with the right buyer for you, your house sale could be just a few clicks away.
Not sure if a cash offer will work for you? Find out what you could get in under a minute without having to enter any contact details.
Are they a genuine house buying company?
Is their offer realistic?
No contract or tie in to sign?
Can you use your own solicitor?
No fees to pay?
Are they registered with a redress scheme?
House Buy Fast is a ‘trading style’ of Future Planned Relocation Services Ltd a private company registered with companies house with company number 06767167. They were incorporated on 7th December 2008. A look at their recent accounts shows that they are in a good financial position.
The company is run by 2 directors; Jeff Djevedet and Jonathan Rolande and is based in Worthing on the south coast of England and has around 10 employees. The parent company “future planned relocation services” has a number of other brands under it’s umbrella including “speed property buyers” another fast sale company, “home sale hub” another fast sale company and “get an offer” which is an online estate agency.
House Buy Fast are registered members of the National Association of Property Buyers (NAPB), as you would expect given that one of the directors, namely Jonathan Rolande runs the NAPB. They are also registered with the property ombudsman although curiously House Buy Fast is not registered in the “property buying company” category, which is what you would expect from house buying companies, instead being listed under; Residential Sales, Commercial Sales, Residential Lettings and Commercial Lettings.
House Buy Fast currently have a rating of 4.7 out of 5 on Google reviews, 4.1 on Trustpilot and 4.7 on Feefo
81% of House Buy Fast’s reviews on trustpilot 4 star or more.House Buy Fast’s good reviews praise their “professionalism” and “helpful” and “honest” information provided by staff.
19% of House Buy Fast’s reviews on Trustpilot are rated 1 star. House Buy Fast’s bad reviews speak about a lack of communication and not getting back to people.
I found no evidence of House Buy Fast taking action to remove bad reviews. I would note that a lot of the positive reviews are from people at an early stage in the service, often just after an initial phone call and very few seem to have come from people that have gone all the way to selling their house to the company. There is also evidence that some of the reviews are not from a house buying service and are in fact for the estate agency service that they offer, several of the reviews mention arranging viewings, which is not something that is necessary for a cash purchase. It is also worth mentioning that the majority of their reviews are on Feefo, this is not a platform that people can just leave a review they have to be invited to so it can lead to it being a more curated list because you are less likely to invite someone that has had a bad experience to review you.
I could find no complaints about House Buy Fast online.
The House Buy Fast Website (https://housebuyfast.co.uk/) is simple and straightforward to use, it has a “Frequently asked questions” section that answers some of the main questions that you may have although in my opinion it falls short of being comprehensive. You do however get to watch videos of Jonathan Rolande answering the questions. The blog is pretty poor and insightful it’s only real function seems to be to link to the PR articles that the company has put out in the previous month. There are several methods by which you can contact them including a form entitled “get a free cash offer for your house”, there is also a phone number and a live chat facility.
It is also worth mentioning that alongside their own website they also “lease” another website called Ready Steady Sell (https://www.readysteadysell.co.uk/) this is no secret, it says it clearly in the footer of the site. This site claims to “compare offers from multiple agents” and is written by the fictional character “Lisa Hayes” (not that we have anything against fictional aliases here at cash house buyer guru) but it is probably fair to assume that the only brands that are being recommended are the ones that fall under the “future planned relocation services” umbrella.
One of the first things said on the website is “we buy any home in as little as 3 days” while they may have bought one or two houses in this timeframe in the past, there really is a very rare set of circumstances that need to occur for this to happen (for example they are picking up a fallen through sale that was just about to complete) and is in no way indicative of what a normal cash purchase sale time would be. This claim is all the more baffling when you consider the context, when the quick sale industry was investigated by OFT in 2013 which led to the formation of the NAPB (which remember is ran by one of the directors of House Buy Fast) one of the main complaints was that companies were advertising the fact that they could buy houses in 7 days, when in reality a more realistic time frame is 3 – 4 weeks. So it seems a bit odd that the head of the NAPB would make such a ludicrous claim on his own website.
Both House Buy Fast and Speed Property buyers are trading styles of “Future Planned Relocation Services” so it is fair to assume that you will be dealing with the same people, likely with the same business practices, with either brand that you choose to contact.
House Buy Fast are veterans of the quick sale industry and have the financials and track record to prove that they do purchase houses. Something to bear in mind is that they do offer other services which are essentially estate agent services so if you are looking for a fast cash sale stand firm on that and don’t be persuaded to use the other services as there is no way that a timescale can be guaranteed other than by the cash buying route.
The guru has painstakingly reviewed and analysed the house buying companies in the UK, assessing them against his strict best practice criteria.
In short the hard work has been done for you, if you want a no obligations cash offer from a genuine cash house buying company with best in class service use the guru recommended service below to be matched with the right buyer for you, your house sale could be just a few clicks away.
Not sure if a cash offer will work for you? Find out what you could get in under a minute without having to enter any contact details.
Are they a genuine house buying company?
Is their offer realistic?
No contract or tie in to sign?
Can you use your own solicitor?
No fees to pay?
Are they registered with a redress scheme?
If you have had a different experience with the company, either positively or negatively, we’d love to hear from you. Tell us your experience by emailing us at reviews@cashhousebuyerguru.com.
While we make every effort to ensure that the information included in this article is as accurate as possible at the time of writing and subsequently revisit and revise the information in light of any changes it is always recommended to carry out your own due diligence before engaging with any company. The views in this article represent our own experiences and opinions and individual experiences may vary.
