Quick Move Now class themselves as the ‘original’ property buying company.
Established almost a quarter of a century ago has their service matured like a fine wine or is it past its sell by date?
The guru investigated Quick Move Now to find out.
Our reviews are a combination of first hand experience and thorough investigation. We make a genuine enquiry with the company and follow their process up until the point that we can no longer proceed (we can’t actually sell a house unfortunately) which we call our “mystery shop”.
We also thoroughly research the company using publicly available data from multiple sources such as the companies website through to companies house and land registry.
We then use this information to rate the company using our own criteria, based on what we believe should be the gold standard of cash house buyer services. The results against this criteria are reflected in the score that you will find on this page which is out of a maximum of 100%.
The guru has painstakingly reviewed and analysed the house buying companies in the UK, assessing them against his strict best practice criteria.
In short the hard work has been done for you, if you want a no obligations cash offer from a genuine cash house buying company with best in class service use the guru recommended service below to be matched with the right buyer for you, your house sale could be just a few clicks away.
Not sure if a cash offer will work for you? Find out what you could get in under a minute without having to enter any contact details.
Are they a genuine house buying company?
Is their offer realistic?
No contract or tie in to sign?
Can you use your own solicitor?
No fees to pay?
Are they registered with a redress scheme?
We made an enquiry on the company’s website and waited for a callback so we can rate both the speed of the response and the quality of the information and service provided.
I filled out an online enquiry via the Quick Move Now website by clicking on the “get cash offer” button. I then filled out the simple 2 step form, the first section being questions about the property and the second being contact details. I entered the information, consented to their data processing terms and then clicked “get free quote”.
The first call with a Quick Move Now agent got straight down to business, the agent straight away said that they would need to get some more information and carry out some research and then come back to me with an offer. Then they went on to ask my reasons for selling and why I might be looking at the quick sale option, followed up by if the property had been valued recently.
The agent then explained how they work, advising that they look to buy properties at between 15 – 20% below market value and once purchased they look to sell them straight away through a local estate agent. This was all refreshingly honest, he then went on to say that they could purchase the property in 7 days up to around 2 months depending on my circumstances, 7 days is pushing it a little but we’ll come back to that later in the review.
Next I was asked a series of questions about the property, fairly basic stuff such as the type of property, if it was freehold, whether it had gas central heating, the parking situation and the condition. After taking a quick look, likely at recent sold prices in the area, the agent came back with an estimated value of the property in a range. It was quite a wide range with £25k between the low and high ends and then said my offer would be in the region of an amount which was another range of 80% of the lower and higher figure.
The agent then went on to say that if I didn’t want to consider such an offer straight away I could try to sell it through an estate agent first and then come back to them if the sale was taking too long or if a sale fell through they then went on to say that if the offer did work they would next have to get the property officially valued, using a local estate agent which they could get booked in if I wanted.
They then provided me with some “friendly advice” which was a warning against other companies as to their knowledge there are only around 4 genuine house buyers out there. They warned me about not signing a contract (this should be familiar to followers of the Guru) and said that I should check any companies turnover to see if they could actually buy property.
The call ended with me asking some questions and the agent saying that they would email over the details so I could ponder the offer. In total the call took less than 10 minutes.
The Quick Move Now sales process is a straightforward one. You make an enquiry, there is an initial call where they give you an indicative offer. If that works for you they then book in a valuation and formalise their offer. If you are happy with that offer and you accept then the conveyancing begins. You don’t need to sign any contract until the time you are ready to exchange contracts which is when the sale becomes legally binding. Quick Move Now will even release 10% of the funds after the contracts have exchanged if you need the cash for removals etc. Although most of the time exchange and completion will happen on the same day when you will receive the full funds anyway.
Quick Move Now use a local estate agent who will come out to your home by appointment and provide them with a valuation report. They will no doubt carry out some further research on their own to come up with a final valuation figure. They will then make you an offer based on the figure that they decide upon. If you accept the offer they will then have a RICs survey carried out on the property, if that comes back clear then the offer shouldn’t change.
Further Reading: How do cash house buyers value your house
Quick Move Now offer around 80% of what they value the property at. They themselves say that they look to pay around 15 – 20% less than market value. This is inline with what a genuine cash offer should be from a company. They do mention 85% (i.e. 15% less) and this could be the case if you meet one of the stamp duty exemption criteria.
Further Reading: Find out more about how much cash house buyers can actually pay
The agent that I spoke to was knowledgeable and transparent with what they were saying. It did feel as if they were going through the motions a bit as if they had done that call many times that day and they were talking quite fast.
They did email me with my estimated offer more or less straight away. The email outlines the indicative offer and also had an explanations of what would happen next if I decided to move ahead. It also reiterated what the agent had saif over the phone about things to look out for if you are shopping around with other homebuying companies and also a link to their customer reviews.
They did not hound me with follow up calls, I received a couple of what look to be automated emails asking if I was still interested in selling my property but they stopped after a couple of months.
Here we ask our 4 key questions that you should always ask yourself when dealing with a cash house buying company.
Yes. Quick Move Now have been around for almost a quarter of a century and their figures suggest that they are one of the biggest house buying companies in the UK.
Further Reading: How to check that your are dealing with a legitimate cash house buyer
No. The initial offer came in at around 80% of market value. This is realistically what cash house buyers look to pay. It is worth saying that this was an indicative offer and was not based on a full valuation but if they are offering a realistic price at this stage it is a good sign that they are not over inflating their offers just to lure you in.
Further Reading: How much do cash house buyers actually pay?
No. They don’t tie you into any contract or “agreement” you are free to walk away at any point free of cost. They even go as far as to warn you against signing contracts with other house buying companies.
Further Reading: Why you should never sign a contract with a cash house buyer
Yes. Although your fees are only guaranteed to be fully covered if you use one of their recommended solicitors. This is fairly standard practice as they will likely have some sort of price agreement in place with the solicitors that they recommend. If you decide to use an alternative solicitor they will contribute £500 towards the fees and emphasise the fact that they cannot guarantee the timescales if you are using a solicitor that is outside of their recommendations.
Overall my experience with dealing with Quick Move Now was a positive one, the agent that I spoke to was knowledgable and open about the service and its drawbacks.
The guru has painstakingly reviewed and analysed the house buying companies in the UK, assessing them against his strict best practice criteria.
In short the hard work has been done for you, if you want a no obligations cash offer from a genuine cash house buying company with best in class service use the guru recommended service below to be matched with the right buyer for you, your house sale could be just a few clicks away.
Not sure if a cash offer will work for you? Find out what you could get in under a minute without having to enter any contact details.
Are they a genuine house buying company?
Is their offer realistic?
No contract or tie in to sign?
Can you use your own solicitor?
No fees to pay?
Are they registered with a redress scheme?
Quick Move Now Limited trading as “Quick Move Now” was incorporated in June 1998, making them the longest established house buying company still in business today leading to their claim that they are the ‘original’ house buying company. Quick Move Now are a family owned and managed company based in Royal Wootton Bassett, Swindon and turned over in excess of £20 million in 2022 and currently have around 18 staff members.
They claim to purchase properties entirely with their own cash funds and that they have bought over 6000 houses valued at more than £1 billion pounds in the 24 years they have been trading.
They have a good reputation within the industry for being a fair and honest house buying company.
Quick Move Now are registered members of the National Association of Property Buyers (NAPB) and have been since January 2014. You can even read a short interview with one of the directors on the NAPB website which you can read here. They are also a full member of The Property Ombudsman (TPOS) meaning that if you use them and something goes wrong you have an independent source of redress.
Quick Move Now have an average review score of 4.4 out of 5 on Google reviews and 4.2 on Trustpilot.
72% of Quick Move Nows reviews on Trustpilot are rated 5 star with a further 10% coming in at 4 star. Many of the positive reviews praise the ‘helpful’ staff and the simple ‘no pressure’ service. While not all of the reviews are from people that ended up using the service, some are from people thankful for the ‘advice’ that they received. It isn’t difficult to find people that have used the service and were happy.
14% of Quick Move Nows review on Trustpilot are 1 star, this seems like a high number at first and is certainly on the high side compared to the industry average but on closer inspection some of the reviews are not for them are obviously left for the wrong company, one being for a removal company and one for an estate agent.
Many of the negative reviews are people that aren’t happy with the offer they received rather than the house buying service, so managing expectations seems like something they could perhaps handle better in fact their valuations are questioned a lot in the negative reviews. It is worth noting that Quick Move Now have responded to all negative reviews quickly and many of their responses are detailed and do a good job of providing context which makes some of the complaints seem a little unjustified.
Quick Move Now have not flagged any reviews with Trustpilot, this means that they have not tried to get any removed. In this case they are probably doing themselves a disservice as there are several that could be removed since they are not even related to their service so their average score could be a bit higher than it actually is.
They also do not seem to try to get reviews at an early stage, which many companies do to boost the number of positive reviews. While some people have left reviews that didn’t end up using the service it seems like they were genuinely compelled to praise the service they received rather than being pressured into it.
I could not find any complaints about Quick Move Now.
The Quick Move Now website is a nice modern looking website that is clean and simple and easy to navigate.
The enquiry form you get taken to when you follow a ‘get cash offer’ button is straightforward. It is split into 2 sections, 1 is some simple questions about the property including address, type of property, number of bedrooms and the approximate value. There is then a section where you enter your details, name, email address and phone number.
There is some basic information about the company and how the process works, they use case studies to highlight examples of use cases where relevant which is a nice touch. Although they do have a blog it is hard to find and the articles themselves are not that great, they are mostly long quotes by the directors of the company and are likely more for PR purposes.
They do claim to be able to buy your property in 7 days if you wish. Although this is possible in certain cases it is unlikely to be possible for the majority of people looking to sell their home. They do have a section on the website that they can complete a fallen through sale in 7 days, this is more realistic as you can often pick up the conveyancing where it had been left off.
They also claim to have been featured in Which? Along with other well known publications. I did manage to find an article on the Which website where they do quote a statistic provided by Quick Move Now so that is a legitimate claim. I also managed to find other mentions in some of the other publications mentioned.
You would expect any company that had been doing something for almost 25 years to be pretty good at it by now and this certainly seems the case for Quick Move Now from the evidence that we have seen. They have strong financials and good customer service, they are honest and transparent with how the company works and their only focus is on house buying. They don’t use pressure tactics to sell and they don’t attempt to get any negative reviews removed, even when it is probably justified, which again shows that they have nothing to hide. All of these factors combined give Quick Move Now an impressive Guru score.
If you would like to see where they sit in our top rated list you can by clicking the button below.
The guru has painstakingly reviewed and analysed the house buying companies in the UK, assessing them against his strict best practice criteria.
In short the hard work has been done for you, if you want a no obligations cash offer from a genuine cash house buying company with best in class service use the guru recommended service below to be matched with the right buyer for you, your house sale could be just a few clicks away.
Not sure if a cash offer will work for you? Find out what you could get in under a minute without having to enter any contact details.
Are they a genuine house buying company?
Is their offer realistic?
No contract or tie in to sign?
Can you use your own solicitor?
No fees to pay?
Are they registered with a redress scheme?
If you have had a different experience with the company, either positively or negatively, we’d love to hear from you. Tell us your experience by emailing us at reviews@cashhousebuyerguru.com.
While we make every effort to ensure that the information included in this article is as accurate as possible at the time of writing and subsequently revisit and revise the information in light of any changes it is always recommended to carry out your own due diligence before engaging with any company. The views in this article represent our own experiences and opinions and individual experiences may vary.
