My Homebuyers Reviews
At the time of writing My Homebuyers has a trustpilot review rating of 4.8 out of 5 from 44 customer reviews and is rated excellent. In fact 100% of their reviews are actually 5 star.
It is clear from reading the reviews that all of the reviewers had a very good experience, interestingly many of the key points from my own experience are also reflected in the reviews from actual customers, there is mention of the professional service, excellent information and even signs that they go the extra mile to make the customer experience as good as it possibly can be. One reviewer even calls it the “best service ever”, they have obviously never been to my local chippy on a Friday night, but watch out Susan you might have some competition.
My Homebuyers Background and History
My Homebuyers is a trading name of ELLIOTT AND COOPER (HOLDINGS) LTD company number 10191428 and have been trading since May 2016. It is a private company and has a history of charges registered on companies house, both historic and recent which indicates that they are an active and genuine cash house buyer.
Memberships and Registrations
My Homebuyers are registered with the property ombudsman, an independent redress scheme offering a place for consumers to complain if they feel they have been mistreated by the company.
My Homebuyers are also a member of the national association of property buyers (NAPB) and have been since 10/07/2016/
The My Homebuyers website has a modern looking design and is user friendly, they don’t seem to go for hard sell messaging and although they do mention that they can buy your house fast their main tagline is “A guaranteed cash sale, simple, certain and stress-free.” so leaning more into the fact that the sale is “guaranteed” and the process will be easy, which their customer reviews would suggest they deliver on.
One thing that is different from most other Home buying company websites is the FAQ Videos section where not only do they answer the most common questions such as “how fast can you buy my house” but their purchasing director actually explains it in a short video. The answers are also very genuine, for example they say that they can buy a house in 2 weeks as opposed to the 7 days a lot of other companies claim which is virtually impossible.
Another thing that I like is that it is not “faceless” like many of the industry websites, you can see the people behind the business on the website, they are not murky figures hiding in the shadows like some of the disreputable companies.
They do claim that you can “find out how much we can offer for your home in just 2 minutes” and this is actually possible if you use the enquiry form as mentioned in the mystery shop section. Answer a few questions you will get an idea of what an offer would look like. Now of course this is not what their actual offer would be because that would depend on what they value your home at and not what you think it is worth.
See our guide on house cash house buyers value your home here
Actual Offer Percentage
Taking a sample of 10 of the charges in companies house and looking at the price that My Homebuyers bought at and then the price that they got when they resold the property the average offer actually works out at just over 81% with the highest in the sample actually being 92%.
In real terms the 92% was likely a loss and this is the risk that the homebuyers take when they buy a property if they value the house incorrectly or the market changes after they purchase the property then they don’t make money.
This is why any company offering 90% or more are not making a genuine offer because the economics just don’t make sense, so you have to question the motives behind the offer, to read more about the shady practices used by disreputable house buying companies you can read our guide here.
Overall Score And Final Thoughts
My Homebuyers tick all of the boxes when it comes to what we look for in a Cash House Buying company which is reflected in their score of 98.44% on our Guru scale and I would not hesitate to contact them if I needed their services. As with everything on this website this is only my opinion based on my interpretation of the evidence presented to me and you should conduct your own research before making a decision on what company to use.